hiptopped's topics - tribe.net

Tmobile/danger won't replace defective Sidekick 3s

2007-09-11T07:02:07Z

So I've been seriously disappointed with my sidekick 3, after being more than satisfied with my SK1 for a few years. Ever since I've had the Sidekick 3, it's had continuous audio problems, both on my end and for the callee, and I've gone back and forth with tmobile customer support over it. There's echos, buzzes, pops, and all sort of noise that make conversation really hard. It's like talking to someone in a noisy subway car or something.

So I call again today, this time essentially stating that I've had it with this unit, I've seen many complaints on the web about similar issues, and I want a replacement. Other folks who have had similar problems have had them resolved when the phone is replaced, so I would like to go that route.

And I'm told that Danger is finally acknowledging that there is an issue, and they are looking for a software solution. In the interim, they will NOT accept phone returns for the echo problem.

So I explain how it's not just the echo that the other party hears, but really crappy sound on my end. pops, buzzes, just really bad audio. So he puts me on hold to "research", and a few minutes comes back on and authorizes a return. But there's a catch.

Because I did not purchase a $5.99 "insurance plan" with tmobile within 14 days of buying the phone, they cannot authorize an exchange unless they receive the phone first. So essentially they expect their customers who have defective phones to go without phone for a week or however long it takes for the exchange to occur. There's no sane reason for this, except to discourage returns of defective products.

I had problems with my SK1, and they sent me a phone for the exchange beforehand. It was an easy process, and kept me satisfied with tmobile. Now that's changed. Tmobile seems to have forgotten the value of customer goodwill.

I would discourace anyone from purchasing a sidekick until danger & tmobile their their technology and their customer service issues sorted out. If you get a defective phone, and there's a reasonable chance you will, then they will try to screw you out of replacing it.

Not acceptable.

posted in hiptopped - 2 replies

flashing blue rollerball

2006-11-17T19:11:27Z

So the rollerball on my SKIII is pretty much always flashing an alert at me, until I open it up. I suspect it's part of the mail alert, although I haven't been able to determine this for sure. Regardless, it's annoying. I haven't been able to find anything in the settings menu to turn it off.

Ideas?

thanks.

posted in hiptopped - 2 replies

My way of reading ebooks.

2006-02-17T04:49:36Z

I just postsed this on hiptop.com, and figured that maybe some of the people hear may find this of use too.

http://hiptop.com/forums/viewtopic.php?t=40895

posted in hiptopped - 0 replies

New tribe: T-Mobile Sidekick II.

2005-11-15T21:29:45Z

Hey folks, Tribe.net has partnered with T-Mobile to bring you the T-Mobile Sidekick II tribe:

http://sidekick.tribe.net/

It's a sponsored tribe, which means it has its own custom look and new content.

What's new with the SK2, you ask? Well, I'm moderating the tribe, and keeping it updated with the latest on the new custom SK2's (Juicy Couture and Mr. Cartoon), skin kits, charms and other accessories. I'm also going to be posting a tip a day for the new OTA Release 2.3, which I just got yesterday.

Come on over and take a look.

posted in hiptopped - 0 replies

unlocking the SK and integrating RSS

2005-05-12T20:44:17Z

i have some lofty expectations for what i want my SK to do. but alas i have not unlocked it yet. i was wondering if anyone is nasty on the programming terminal and would like to collaborate on some ideas i have about using the sidekick with RSS for automated calendar use. ive heard rumours of being able to scan for wireless networks using the device and thus not needing to pay for service.

posted in hiptopped - 0 replies

Survey link wanted.

2005-03-28T15:25:14Z

Anyone have the survey link some users got in their email recently? Or better yet, the email?

posted in hiptopped - 0 replies

secret game

2005-03-13T08:37:41Z

Maybe this is old info but I just discovered it today. It works on my sidekick 1.

http://www.eeggs.com/items/41477.html

posted in hiptopped - 1 reply

SIDEKICK SERVICE F***ED UP!!!!!!!

2005-03-10T20:20:58Z

HI , everyone is in the same boat as me, right ? Service is out right now. Yesterday I called and got a measly $5.00 credit, and today, I called and got 1 month free. (Six months from now) So call.. and pray our system will be up soon.

posted in hiptopped - 4 replies

Danger's web proxies = FUBAR!

2005-03-09T21:04:21Z

Web browsing on the Sidekick has been completley broken for at least a month.

When you can even get internet service on the Sidekick (stupid T-Mobile), only IM, SSH, and other non-web services work.

Web connections usually time out *several times* before a page loads. A friend with a Treo and I tried to see how long it would take to load cnn.com. Treo: 30 seconds. Hiptop: 8 minutes

Sounds like the web proxies are borked. Is this true for users of the Sidekick 2 as well?

Another note: Sprint is offering unlimited data on the Treo for only $15/month

posted in hiptopped - 0 replies

i thought my baby died!!!!!!!

2005-03-01T20:50:11Z

after leaving it overnight.. and forgetting to charge it, my sk2 died. I thought it was just a very low battery, come to find out, all the juice had died. I plugged in the car, no dice. I plugged in at home, 4 hours later, my concern was rising (even tho i use the desktop interface) ... then after being on the phone for 35 min.. (no joke) i finally got the upper, upper eschelan sk2 dept at tmobile, they told me how to hard reset it. No, not just that tiny little button under the flip screen, but that PLUS the lower right pwr off button simultaniously. WOW! what i thought was once dead came back to life! Of course, i had to adjust the dates and everything. But, it was cool!! WHEW!!!!***

posted in hiptopped - 1 reply

warrentee contact information?

2004-11-08T22:45:05Z

So, the scrollwheel on my sidekick broke this weekend. On saturday it wouldn't act as a button, and on sunday all wheel functions were gone.

This thing is maybe six to eight months old.

I can't seem to find information for exercisin my warrentee on it. Anyone know who I should contact?

I got this through amazon.

Want my sidekick! Can't live without it!

-mike

posted in hiptopped - 0 replies

one handed close

2004-10-04T03:51:47Z

whos got the ohc? my right handed close is on point. but im slacking on the left.

- wacky

posted in hiptopped - 0 replies

Sidekick 2 discounts for Sidekick 1 owners?

2004-09-30T02:46:44Z

I have seen rumors that T-Mobile might give discounts to current SK/HT owners, for the SK2/HT2?

Wishful thinking? Can anyone verify the rumor?

posted in hiptopped - 4 replies

Unthreaded Mode vs. the Sidekick

2004-09-29T23:24:03Z

Woo! The new Tribe design lets you read discussions in threaded, unthreaded, or newest first modes..

Since the hiptop used to stupidly chop off deep-threaded messages, I thought this would be great feature.. I could finally use my hiptop to read Tribe in the carpool or on the train!

So then I tried it.. the "my tribe.net" page loads fine, but clicking on a tribe just yields a blank page :(

Ah well..

posted in hiptopped - 1 reply

HipTop 2: The Cylons Return

2004-08-01T03:12:08Z

I was sent a link to these photos of the sequel to the HipTop:

http://www.gizmodo.com/archives/tmobile-sidekick-2danger-hiptop-2-revealed-016615.php

Is it just me, or is Danger following somewhat of a Battlestar Galactica aesthetic?

dibbit dibbit dibbit

posted in hiptopped - 3 replies

Garbage

2004-07-20T01:13:20Z

My SECOND hiptop has broken for no good reason. The 'wheel' that you use to scroll just decided to quit on me.
I don't know anyone who has owned one trouble free for more than 6 months.
I can't believe that something with so many cool features in the software can have such crappy hardware.

posted in hiptopped - 4 replies

avantgo for sidekick?

2004-06-09T16:30:39Z

Is there an AvantGo viewer application available for the Sidekick?

posted in hiptopped - 2 replies

Broken Help

2004-05-12T18:44:27Z

4 months, then KA-PUT. Battery won't hold a charge.
Never dropped it once. Since T-mobile doesn't have stores how do I get it serviced under warranty?

Only lasted 4 months, and I didn't even drop it. Worst quality for really cool phone I've ever owned.

posted in hiptopped - 2 replies

sync'ing an IMAP folder

2004-04-26T21:50:17Z

It seems that the IMAP connector only syncs with my top-level folder. Unfortunately, the way I have my inbox rules set up, the top-level folder tends to be stuff not automatically filed using inbox rules, which means its 99.44% spam.

Is there any way to specify which particular subfolder(s) to sync?

posted in hiptopped - 0 replies

Ok, there are new apps!!!!

2004-04-07T18:53:20Z

Go get 'em!

posted in hiptopped - 4 replies

Turn off the vibrator?

2004-04-07T08:43:04Z

Maybe I just didn't read the manual right, but is there a way to turn off the vibrator in the phone?
In mine at least, its loose construction makes it impossible to hear the the ringtones over the vibrations it causes to the ohter components.
Anyone else have this problem or have the solution?

posted in hiptopped - 0 replies

Will there EVER be new apps?

2004-04-05T15:27:21Z

I'd really like a video game that's actually fun.

posted in hiptopped - 1 reply

Breaks EZ?

2004-04-05T04:48:04Z

I have heard from like 6 of my friends how their hiptop broke after like 3 - 5 months of use. Mine is having problems after only 3 months of use of occassionally having the X button just quit working unless I reboot it, and I haven't even dropped it yet. I don't want my hiptop to break, I can't afford a new one.

Anyone else heard of or having these problems?

posted in hiptopped - 4 replies

nickname

2004-03-24T06:17:52Z

i was at a bar tonight and someone called the hiptop a "hot pocket." :)
if anyone else has other nicknames, slap em on this post.

posted in hiptopped - 0 replies

The Danger booth at CTIA 2004 today...

2004-03-23T00:44:46Z

http://tinyurl.com/2lc2p

Nothing spectactular, just what I got to see today while at the Danger booth at CTIA... URL redirects to a 'write-up' on hiptopinfo.org...

Geo

posted in hiptopped - 0 replies

Got T-Mobile/Sidekick over the air update today

2004-03-22T07:34:03Z

Not sure what changed, but Teminal Moneky
is now called Treminal, and they claim
"improved performance."

posted in hiptopped - 3 replies

Anybody write their own apps for sidekick?

2004-03-09T21:25:10Z

Does anybody on here create their own useful webpages or apps for sidekick use?

posted in hiptopped - 1 reply

New Apps

2004-03-08T21:27:29Z

Where can I get more applications for my hiptop, especially a new game or two? I'm no programmer, so making my own is not an option.

posted in hiptopped - 6 replies

The first picture FROM the new hiptop? (as posted at hiptop.com)

2004-02-27T16:55:36Z

http://www.hiptop.com/forums/viewtopic.php?t=13190

veryveryVERY interesting :D

posted in hiptopped - 0 replies

Danger at 3GSM

2004-02-25T22:33:30Z

The 3GSM conference is going on in Cannes, France right now. Danger is there showing a prototype of the new thinger. Here's the first bit of press:

http://www.theregister.co.uk/content/68/35841.html

posted in hiptopped - 1 reply

Danger to unveil prototype device

2004-02-24T14:27:49Z

Start-up company Danger is ready to take the wraps off a prototype of new all-in-one device it is developing to run its wireless software and services.

The prototype of the next-generation Hiptop device will be demonstrated to potential carrier customers this week at the 3GSM World Congress 2004 in Cannes, France, representatives for Danger said on Monday. New features in the color-display device, which will be smaller than current models, include an integrated camera, a speakerphone and application-launch buttons.

Hiptop is Danger's reference design for a combination cell phone and Web-browsing handheld device.

The added features planned for the device build off trends in the handset market, such as the popularity of integrated cameras, which helped phone makers to ship a record number of units in 2003.

The focus of the development of the new Hiptop device is to make its features more accessible, the company said. New services will also be added. It will have roughly the same front size as current models but will be about 25 percent thinner, Danger said.

The new model is set for release later this year, according to Danger, which would not comment on a more exact availability date or on pricing.

By previewing the device, Danger runs the risk of slowing down sales in the United States, as consumers may choose to wait to purchase the new model. However, the new model has only reached the prototype stage and has not yet been approved by the U.S. Federal Communications Commission.

C|Net article:
http://news.com.com/2100-1041-5163543.html

A few hiptop.com discussions about it

http://hiptop.com/forums/viewtopic.php?t=13074
http://hiptop.com/forums/viewtopic.php?t=13083

posted in hiptopped - 1 reply

Any buzz about when we'll see an OTA update?

2004-02-21T06:08:36Z

I really REALLY like my Color Sidekick.
But the last update was back in October.
There are several things Danger & T-Mobile need
to get crackin' on otherwise this
"Better Blackberry than Blackberry"
will become extinct.

And we should be seeing a new hardware model soon.
This mobile space is brutal. Danger is NOT keep up
with the competition as best I can tell.

(I still LOVE the Sidekick's keyboard,
it is best in class.
And SK is ~the~ best AOL IM widget you'll ever see.
Email is pretty good, but web browser and web speed are HORRIBLE
-rj

posted in hiptopped - 0 replies

Changes to this tribe

2004-02-18T03:47:13Z

I just changed this tribe to be unmoderated.

One thing I'd like to see you all do is add a picture of you with your hiptop.

Please.

posted in hiptopped - 4 replies

New Apps?

2004-02-12T21:48:28Z

Where are my new Apps? I'd really like a video game that's worth playing on my phone and I know there's plenty out there.

posted in hiptopped - 0 replies

Outlook integration.

2004-02-11T20:17:49Z

I'm interested in getting a HipTop/Sidekick, primarily for the always-on IM and e-mail. Outlook integration would be sweet. Anyone have any information on when/if that's coming?

Is it all that much a pain in the neck to do the text file upload/download thing? My schedule doesn't change that much; could I automate it for once a day or something?

posted in hiptopped - 3 replies

A new Hiptop for $200 or a Treo 600 for $250?

2004-01-27T22:30:47Z

So here's my dilemma. My poor hiptop which I've had since they first came out in October 2002 is on its last legs. I've called T-Mobile to ask if I can get another one at a discount if I renew my contract with them (which expired last year). They say no...I have to pay full price $250 or ($200 if I order online). The thing is, the Treo 600 (which can do just about anything the hiptop can, as well as sync to Outlook and run thousands of Palm OS applications including an mp3 player) is about the same price if I switch to Verizon (and I won't have to give up my phone number!)

I'd hate to give up my Hiptop but T-Mobile isn't giving me any incentive to stay. Do you guys know of a reason why I shouldn't switch now that the price difference is negligible? Anyone know of how I might be able to get a new Hiptop at a discount? Thanks!

posted in hiptopped - 6 replies

T-Mobile 'sidekick' web page needs help

2004-01-22T18:25:45Z

I have a crazy idea about the T-Mobile webpage from which you access the desktop interface, and I want to ask you all what you think.

I think that rather than having the hiptop.com forums 'linked' (but buried two levels down under an easily-missed 'Community' link on the page), this page should become much more of a community-oriented page, with for example a frame containing the 5 most recent posts from hiptop.com/forums/, hipalbum.com, and other sites. I would also like to see some more help for non-technically-savvy users to get things like mail forwarding to their @tmail.com account up and running, etc.

Myself, being the geekiest little geek that ever geeked, didn't have any trouble figuring out these sorts of things, but I feel like T-Mobile could be doing a *lot* more on that web page to make the possibilities and existing uses of the hiptop evident to people who *don't* already know, e.g., how to write a .procmail recipe or use an SSH session.

I would love to know what the rest of you all think of this, independent of course of the likelihood of T-Mobile actually *implementing* such a thing. :p

posted in hiptopped - 0 replies

Data cable.

2003-12-18T05:59:40Z

I just ordered the USB data cable. What will this magical connection allow me to do?

posted in hiptopped - 1 reply

hiptip #2

2003-12-12T21:42:15Z

Did you know that there was a super chee-z, yet oh so handy flashlight mode in your hiptop?

In the application chooser press MENU+f to turn the flashlight on/off. It just lights up the wheel light bright white but I've actually used it a few times afte dropping my keys at night.

posted in hiptopped - 2 replies

ringtone format...

2003-12-12T21:41:08Z

Dude, what do I need to do to my 11k IMA 4.1 AIFF file to make it into a ringtone? I have a developer account, and I'm on mac os x.

posted in hiptopped - 2 replies

Web browser picture problem...

2003-12-12T21:03:35Z

Anyone else having problems with their web browser not showing pictures for the last couple days? The place where the picture is supposed to be is still there, the pages don't show up as if I'd unchecked the "show pictures in web pages" box in Settings... What gives?

I suppose I could call customer service, but apparently I'd rather vent ineffectually here.

posted in hiptopped - 4 replies

hiptip #3

2003-12-04T11:18:02Z

Ok, hopefully by now all of you have gotten the 1.1 software update for your hiptop. We added a whole bunch of new stuff. Some of them aren't obvious. Here's one.

When you are in the AIM app you can press the MENU button and the numbers 0-9 to quickly switch between multiple chat windows. That's a 1.0 feature.

In 1.1 you can do it from the app chooser as well. If the AIM app is selected in the chooser ring you can press MENU plus a number to jump back into AIM and directly into that chat.

posted in hiptopped - 0 replies

802.11b?

2003-12-04T10:57:53Z

Is there or is there not 802.11 built into the sidekicks?
The t-mobile website says yes, but I've heard differing things from other sources.

"Reliable, 802.11b standards-based networking"
http://www.t-mobile.com/products/features.asp?phoneid=195184&class=

I'm quite confused

Matt

posted in hiptopped - 2 replies

catalog...

2003-12-02T21:49:18Z

hey, so... I've been hearing people talk about all these cool things they're developing, rss readers, blogging tools, VNC (!)... and now I have this catalog in place. What's the deal? did anyone get their staged upgrade and see anything other than the 4 apps that have been there for a month or more?

posted in hiptopped - 4 replies

Declining functionality of the web interface

2003-11-23T20:25:44Z

Is anyone else furious about the decreasing features of the t-mobile.com desktop interface? For me it was a major selling point, that I could view my contacts, emails, calendar etc. from the website. That feature saved my ass for a month and a half when my hiptop got stolen, and I had to shop around for a replacement, cause I sure as hell wasn't going to pay 300$ for a B&W.
So the question is, who do I scream at to fix it? Customer service/tech support surely isn't going to know what the hell I'm talking about.
I feel like a dick, because I talked a bunch of my friends into buying hiptops, because they loved the web interface features so much.

posted in hiptopped - 2 replies

monkey terminal

2003-11-05T22:16:41Z

I got the latest update yesterday. Now I have ssh *and* it has a monkey. Damn schweet. It's all about how he smiles when you're connected and frowns if your connection fails.

posted in hiptopped - 0 replies

Yahoo!

2003-10-26T13:18:07Z

Okay, so Yahoo! Mobile is for WAP -- the HipTop is better for Yahoo's regular pages. (The narrow column modules fit just right on the HipTop's screen.)

Does anyone use other customizable portal sites with their HipTops? What other sites work well?

posted in hiptopped - 0 replies

RSS reader

2003-10-26T13:16:13Z

http://csociety.org/~sergent/ub/

posted in hiptopped - 0 replies

sending text messages to non-T-Mobile phones

2003-10-09T04:58:34Z

i just got a B/W sidekick last week.

how do you send text messages to phones on other providers, e.g. AT&T?

posted in hiptopped - 3 replies

hiptip #1

2003-10-07T09:32:11Z

Ok, her's a serious power-user feature for y'all. Did you know that you could address mail directly to a folder in your hiptop mail? Well, you can!

Let's say that I've created a bunch of folders for the various mailing lists that I'm on (Fire, Tattoos, Events, etc.)

If I want something sent directly into one of those folders have it addressed to FolderName#yourname@tmail.com.

For example, to send something to Fire I would address it to:

Fire#name@tmail.com

I don't use the built-in email address that comes with my hiptop account. I prefer to use my account on my vanity domain. I have a series of procmail scripts running there processing all of my mail, performing spam filtering, and then sorting it all out into various folders and sending it directly to those folders on my hiptop.

Works great.

posted in hiptopped - 0 replies

Aiyaa! in The Feature

2003-09-19T02:53:10Z

yay! Aiyaa! (my communal hiptop photo site wherein people post photos expressing a new emotion or theme each week) is mentioned in this Feature snippet called Putting Faces to Names!

posted in hiptopped - 2 replies

UI Enhancements

2003-08-29T20:10:53Z

First I have to say my sidekick is like electronic crack. It's always in my pocket, unlike my previous cell phones which I'd always seem to forget to bring with, or plug in and charge.

That said, I was wondering what ideas people had to beef up the UI to make it a little more useable?

My biggest beef is that a friend calls me from a new number and there is no easy way to add that new number from caller id into my phonebook. Since I'm on medications that effect my short term memory, I have to flip back and forth to get the number in there, pain the ass.

I know everyone is griping about javascript missing from the browser, and since the thing is java based, have the developers looked at using Rhino, the java implementation of javascript? Maybe it's too big a library for the device, I don't know.

Also, url's in AIM messages ... not sure how you'd swing that, but man that'd be awesome.

Finally, when is this OTA coming and are there any rumours on what it's going to do?

Otherwise, I love the thing to death. I just wish it was on a different network then T-Immobile.

posted in hiptopped - 3 replies

connection problems?

2003-08-29T07:04:37Z

i know the GSM network area is still growing, but i think the connection problems i'm having are more related to the device than the network, as i will have a fine connection sometimes and will be stuck connecting at other times, all without moving... has anyone else had a similar problem, or can offer a solution?

since i've had this for a while, and it's been fairly well used, it might just be wear and tear.

(note: the signal strength is general between 17 and 26 ASU, if that helps anyone)

posted in hiptopped - 1 reply

50/50

2003-08-22T20:20:02Z

Well, this tribe is about 50% Danger software folks and 50% Real World Users. Maybe something interesting will happen.

Or not.

posted in hiptopped - 2 replies